Defect Tracking System |
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| In engineering, defect tracking is the process of finding defects in a product (by inspection, testing, or recording feedback from customers), and making new versions of the product that fix the defects. Defect tracking is important in software engineering as complex software systems typically have tens or hundreds or thousands of defects: managing, evaluating and prioritizing these defects is a difficult task: defect tracking systems are computer database systems that store defects and help people to manage them. |
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| Defect Tracking Tools |
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| A defect tracking tool is software that is designed to help the quality assurance and application developers in the organization keep track of reported software bugs in their work. The business benefits of leveraging the quickly evolving capabilities of issue tracking solutions are rapidly being realized. Today, companies ranging from small start-ups to Fortune 500 giants are using some form of defect tracking tool as an integral part of their issue management initiatives to benefit their users and increase their productivity. |
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| What Should a Good Defect Tracking Tool Do? |
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| Ideally, an effective and efficient Issue and Defect Management solution should automate the capture, routing, collaboration and resolution of issues and defects—going beyond the dated, traditional tools that have existed for years and do little more than serve as bug databases. This ensures that: |
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Issues are efficiently captured and managed to resolution, saving money and minimizing risk. |
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Development activities are coordinated across different people, teams, and systems in a fully automated, repeatable way. No known issues fall through the cracks. |
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All of the people who are involved in a development project have the right information at the right time. |
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Visibility into the software development process eliminates unproductive email threads and increases stakeholder satisfaction. And, there’s a complete audit trail to keep you in compliance with internal and external regulatory mandates. |
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| What to Look For in Defect Tracking Tools? |
| With today’s innovative defect tracking tools, you can have a system designed to run with minimal maintenance, including integrated backups. What’s more, with available web-based, all in one solutions you can access your defect tracking information anytime, anywhere through your current browser. And finally, you can choose between custom defect tracking solutions that allow you to customize all of the templates that come with the system. Or you can go with a hosted solution where every aspect of your system is completely looked after in a secure remote location which is accessible from anywhere. |
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